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Free & Fast Delivery

All of our products are delivered free of charge and over 97% are dispatched on the same day that the order is placed. An order made today is virtually certain to be delivered by tomorrow. We have a number of delivery options available for you to select. If you want your inks and toners delivered tomorrow guaranteed, then Next Business Day Guaranteed is available. Free SuperSaver delivery is also available. Just select your preferred option when in the checkout.

100% Money Back Guarantee

At PremiumCompatibles we understand that things don’t always go as planned 100% of the time. You might not be satisfied with something or you might make a simple mistake while ordering your ink or toner cartridges. That is why our service is 100% risk free. If for any reason you are unhappy with any products our returns policy ensures a 100% refund. See our Terms & Conditions for further details.

PremiumCompatibles Reward Points

PremiumCompatibles customers are rewarded with every purchase. To show our appreciation we will add reward points to your account every time you buy. This contributes to your savings by discounting your future purchases.

You can also recommend your friends and if they buy our cartridges from us, you will receive an additional 500 points per friend. That’s £5 for every single friend that you recommend. Remember that there’s no limit on how many friends you can recommend.

Great Customer Service

Our priority is customer satisfaction. Nothing else comes close. We therefore welcome constructive criticism and encourage customer interaction via e-mail, chat, or phone. Remember to share your shopping experience via Trustpilot to leave positive, neutral or negative feedback. If you are unhappy with anything we want to know so we want you to speak to an advisor about any issue you may have. We will always do our best to find the right solution.

Special Offers

We always have special offers, freebies, and coupons with discounts for customers that are looking for superb quality Canon, Epson, Brother and HP ink and toner products and 3D filaments. The easiest way to keep up to date with our offers is to subscribe to our newsletters or like us on Facebook or Twitter.

Genuine Original Supplies

If you prefer to buy Original products please go to our partner website at www.inkntoneruk.co.uk.

Home >> Your Money Back Guarantee

Your Money Back Guarantee

100% Money Back Guarantee

We offer a 100% Guarantee which means:

If you are not happy with any product due to a fault within 6 months of purchase, we will either exchange your item or give you a full refund, whichever you prefer.

Terms & Conditions apply.

Product returns must be discussed with our team before you send them back to us.
Goods must be returned in all relevant packaging.
You must include a note in your package providing your order number.
You must state the reason for returning your order.
Please also detail whether you would like a refund or exchange.

The address for returns is:

Returns Department
PremiumCompatibles
61 East Barnet Road
Barnet
Herts
EN4 8RN